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What can we help you with?

Installation FAQs

We offer a full professional installation service option to our business customers. If you’d like our install team to lay the floor tiles for you, let us know when discussing your quote.

Installing the tiles yourself? We’ve got lots of handy materials available to show you how, and some of the most commonly asked questions are below. If you want to talk to our expert team, please get in touch at [email protected] or call +44 1582 219009.

Download our quick reference guide here

Watch our commercial installation video here

Scroll Down to Download our PDF Installation Guides

How do I install the tiles?

Please refer to the installation instructions below or download our PDF here. There are also several installation videos available.

For ESD Installation Instructions please scroll down to the downloads list.

Does Ecotile have an operating temperature?

Yes, the recommended installation temperature of Ecotile is between 15ºc & 30º.

We are unable to honour our warranty terms for installations that have taken place at temperatures outside of the recomended temperature range.

If installation has to take place at a temperature below 15ºc, ensure the tiles acclimatise to the ambient temperature of the room & leave a larger expansion gap (than the recommended 5mm) between the tiles and any fixed point.

Note: Please see Ecotile Temperature guidelines for installations over underfloor heating and in areas where the temperature will be below 15ºc

Can I install the tiles as soon as they arrive?

The tiles must be allowed to acclimatise to the ambient room temperature beforehand. We recommend you allow 24 hours. If time is short, you can breakdown the pallet of tiles to help them acclimatise quicker.

Installation should not take place at temperatures below 15ºC or above 30ºC

PLEASE NOTE: If installation has to take place at a temperature below 15ºC, leave a larger expansion gap between the tiles and any fixed point and / or incorporate an expansion gap in the floor every 8 to 10 meters. 

Please Note: We are unable to honour our warranty terms for installations that have taken place at temperatures outside the recomended temperature range (between 15ºc & 30ºc)

Can I install the tiles outside?

No, the E500 cannot be installed outdoors. Fluctuating temperatures make PVC expand and contract. For external applications please use our Bergo range.

What tools will I need?

No specialist tools are required, however to make your life easier, we recommended a measuring tape, a metal ruler, a rubber mallet or light hammer, a chalk line reel and cutting tools (if necessary).

How do I cut the tiles?

For cutting the tiles, there are several options. We recommend a guillotine for larger areas. You can also use an electric jig saw, table saw or a band saw with a timber blade. The tiles can also be cut with a Stanley knife, but this is more difficult than other methods of cutting.

You can hire a Guillotine from us if you don’t have any of these tools available. Speak to us about this when placing your order.

Do I need to glue the tiles down?

Please refer to our Guidelines for Glue

Loose Lay or Glue: In the vast majority of ecotile applications no adhesive is required; the tiles can be dry laid and will take forklift or vehicle traffic without a problem. The tiles may require gluing if there is a risk of heavy point loading or shear (for example a three wheel electric reach truck with the batteries located over a small single back wheel or areas with tight turning circles). It may also be necessary to glue patches of tiles exposed to an isolated heat source such as a catalytic converter or furnace. Please contact our experienced team for further advice at [email protected] or call +44 1582 219009.

If the tiles are exposed to direct sunlight (loading bay doors, sky lights, windows etc). We recommend that the tiles are glued down.

If gluing is required, we recommend you use Uzin MK92S.

How do I prepare the existing floor for Ecotile?

In many cases, there is little to no preparation required. Ecotile can be laid over damp and contaminated substrates.

We recommend that you sweep the area to remove loose items.

No repairs need to be carried out unless there are major cracks or missing pieces of cement. No skim coating, sealing or washing is necessary.

Can I install these tiles over a painted, vinyl or carpeted floor?

  • Painted Floor : No problem – just lay your tiles as per the instructions
  • Vinyl Flooring : Again this is fine – just follow the simple instructions
  • Carpeted Floor : Strictly speaking this is fine – but we strongly recommend lifting carpet if at all possible

How do I install the tiles with under floor heating?

Please see our handy downloadable PDF here

Can you install the tiles for me?

Yes, we have experienced installation teams available in several countries to professionally lay your floor tiles in to your business. Ask about our full installation service option at [email protected] or call +44 1582 219009.

Do I need to use a sealant?

No, you don’t have to use a sealant, however sealant will make future cleaning easier and will give your floor a high gloss appearance.

How do I install ESD flooring?

We’ve created a quick guide PDF here for E500 Ecotile ESD floor tiles >>  Download ESD Floor Tile Installation Instructions

For our new XJoint ESD floor tiles, here’s a quick guide>> ESD Installation Instructions for X Joint Tiles

We’ve created an How To video for easy install of Ecotile ESD floor tiles below…

How to Install Bergo Tile Range

How do I install tiles?

Please refer to the installation instructions below. There are also several installation videos available.

Can I install the tiles as soon as they arrive?

Yes, you can install the tiles straight out of the box.

What tools will I need?

No specialist tools are required, however to make your life easier, we recommended a yard stick, a rubber mallet and cutting tools (if necessary).

How do I cut the tiles?

You can cut the tiles with a jigsaw, hacksaw or a bandsaw.

Do I need to glue the tiles down?

No, the tiles are engineered with expanding joints. The floor will not move or change shape so no adhesives are required.

Can I install tiles outside?

Absolutely. Bergo Tiles are designed to be installed outside and can withstand any weather or climate.

Can I install the tiles directly over grass?

No, if being laid on a grassy area, sand (stone powder) will need to be laid and compressed. Then on top, a geotextile (Tencate PP15) with a fine structure needs to be laid. The tiles can only be laid on hard surfaces.

How do I prepare the existing floor for Bergo tiles?

In many cases, there is little to no preparation required. Bergo can be laid over damp and contaminated substrates.

We recommend that you clean and sweep the area before you go ahead with installation.

No repairs need to be carried out unless there are major cracks or missing pieces of cement.

How can I paint or mark lines on my Bergo sports court?

You can use cable strips to create straight lines between tiles. However, you will have to paint curved lines.

Use a paint that will stick to polypropylene such as Maraprop PP. Clean the surface before it is painted. Use masking tape to mark out lines and paint the tiles with a small roller. At least two coats will be required.

You can employ a professional line painter if you are unsure how to do this.

How do I use Bergo cable strips?

If you want to conceal cables run them along the side of a tile, install the cable strip over the cable. Simply connect another tile to the other side of the cable strip to completely cover the cable.

Can you install the tiles for me?

Yes, we have a UK based installation team who can install Bergo for you. Installation fees are applicable.



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